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Sales
All products Distributed by Energon Solutions Ltd are sold via our existing Retailer base. The 'BUY NOW' links shows the retailers that have received stock the most recently and are most likely to have the product in stock. This is not a guarantee of stock availability.
The ‘Buy Now Direct Links’ and retailer website links are external to Energon Solutions Ltd website and are provided by that specific retailer. Energon Solutions is in no way responsible for that link or the content behind it. Please report any questionable content or links immediately to info@energonsolutions.co.uk.
Warranty & Returns Policy
Energon Solutions warranties its products for a period of 3 months from the Date of Purchase against manufacturers faults.
FlightTech warranty FlightTech and FlightPower battery products against manufacturers defect for a period of 6 months. We are only able to warranty FlightPower products directly supplied from the UK by Energon Solutions Ltd. All claims must be submitted by the approved method detailed below.
If you believe the goods to be faulty, please return the goods to the Retailer from where the goods were purchased, together with proof of purchase and a description of the fault. The retailer will then be able to assist you in the warranty process. If the product is found to be faulty (through manufacturers defect and not through misuse). The product may be replaced from stock, however some items may need to returned to manufacturer for testing / repair. Your Retailer will be able to advise you.
CRASH BACK / PACK BACK Terms and conditions
To claim CRASH BACK / PACK BACK
By Mail – download claim form from www.energonsolutions.co.uk, complete and post back to Energon Solutions at 8-10 Bell Farm Industrial Est, Nuthamptead, Royston Herts, SG8 8ND.
By Email – download claim form, complete, Email to info@energonsolutions.co.uk
Proof of ownership.
FlightTech require scan/copy/original receipt.
Plus a photographic Image of your Faulty pack, sent to us as described below.
Cut off positive (RED) main power lead (ONLY) from crashed or substandard pack (approx 10mm from pack) and make safe using suitable heatshrink. Photograph pack and attach to claim form.
DO NOT send damaged packs in the POST.
MAP as stated on www.energonsolutions.co.uk , Postage will be charged. Offer Subject to Availability, Packs replaced on a like for like basis, packs under 20C are specifically excluded from this offer. Energon Solutions Ltd reserve the right to not accept warranties that fall outside these terms and cannot accept any responsibility for the failure of a claim. Their decision is final. If you are unsure that your pack qualifies for this offer, or unsure as to its exact replacement, please email info@energonsolutions.co.uk
Customer to dispose of crashed /substandard packs in normal manner.
Offer available until 28th Feb 2010
Privacy Policy
Energon Solutions does not disclose buyers' information to third parties.
E&OE
Please note that this site is being continually updated. Whilst every effort is made to ensure the accuracy of the information contained within, errors may occur. Prices shown are intended as a guide and may change.
Disclaimer
THE MATERIAL THAT YOU READ ON THIS SITE IS PROVIDED SOLELY FOR INFORMATIONAL AND PROMOTIONAL PURPOSES.
ENERGON SOLUTIONS MAKES NO ASSERTIONS OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE.
NEITHER ENERGON SOLUTIONS NOR ANY OF OUR AFFILIATE OR RELATED ENTITIES, NOR ANY PERSON INVOLVED IN THE CREATION, PRODUCTION, AND DISTRIBUTION OF THIS SITE WARRANT THAT THE MATERIALS WILL BE CONTINUOUSLY AVAILABLE OR ERROR-FREE, THAT THE SITE IS FREE OF DEFECTS IN CONTENT OR SOFTWARE OR THAT ANY SUCH DEFECTS WILL BE CORRECTED.
ENERGON SOLUTIONS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
Contact Us
If you have questions, comments or feedback regarding the website or Author Disclaimers outlined on this page, you can use our contact form to get in touch.
We typically respond to emails or submitted comments within 24 hours, but it may take a little longer depending on the specific circumstances.
Energon Solutions Ltd
info@energonsolutions.co.uk
+44 (0) 1763 848404
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